Repair of the apartment with your own hands





Home Phone Troubleshoot: Test Outside Phone Line | AT&T Wireless


Learn how to troubleshoot your AT&T Home Phone service in three easy steps. Step one: Test your phone line with just a screwdriver and a standard corded telephone. Learn more at: http://soc.att.com/2ctkoJb About AT&T Support: Find support videos for all the latest and greatest AT&T products, devices, & services. Connect with AT&T online: For additional support please visit us at: http://soc.att.com/esupport Find your answers on the Forums: http://soc.att.com/forum Follow AT&T on Twitter: http://soc.att.com/twitter_attcares Like AT&T on Facebook: http://soc.att.com/FacebookATT Follow AT&T on Google+: http://soc.att.com/Google_ATT Visit AT&T on our Website: http://bit.ly/WMflzV Home Phone Troubleshoot: Test Outside Phone Line | AT&T Wireless Hi, I'm Julian with AT&T.I'm sorry you're having trouble with your phone line. I'm here to show you three simple steps that you can perform yourself to see if we can't get your phone line up and running in just a few minutes. This is easy, hands-on work. You're going to need two tools to get started. Number one: a screwdriver. Number two:a standard corded telephone. With these two tools, we're going to figure out if the problem is outside or inside your house. But first, let's head outside and find your telephone line. Follow the phone line to where it physically connects to your house. You're going to find a box that looks like this. Unscrew the box and open the lid. Inside you'll find a telephone jack that looks like this. Now remove the plug from the jack, and plug your phone into the jack. Listen for a dial tone. If you do hear a dial tone, that means the line out here is okay and the problem resides somewhere inside of the house. If you don't hear a dial tone, that means the line out here is problematic. In either case, unplug your phone, re-plug in the line, and close the box. Okay, if you didn't hear a dial tone here, it's time to call AT&T, or visit us online and schedule a repair technician. We'll be out as quickly as we can to fix your line. If you did hear a dial tone out here, then it's time to move on to the next video, where we'll check your DSL filters.


Repair of the apartment with your own hands

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